Privacy policy

Last Updated 1st February 2026

Privacy Policy

At ONDÁE, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By accessing or using our site, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

When you interact with our store, we may collect personal information that you voluntarily provide:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party providers)
Order history and purchase details

We collect this information when you:

Place an order
Create an account
Contact customer support
Subscribe to emails or updates
Create an return

Automatically Collected Information

When you visit our website, certain information is automatically collected, such as:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring website or search terms

This data helps us understand how visitors use our site and improve overall performance and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

To process, fulfil and ship orders
To communicate with you regarding your orders, updates, or inquiries
To provide customer support
To improve our website, products, and services
To detect and prevent fraud or unauthorised activity
To comply with legal obligations
To send promotional or marketing communications

We only collect and use information that is necessary to operate our business and provide services to you.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in order to operate our business, including:

Payment processors
Shipping and fulfillment providers

These third parties are required to protect your information and use it only for the purposes specified by us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

Remember your preferences
Understand how users interact with our website
Improve site functionality and performance

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent for marketing communications

To do any of these rights, please contact us using the details below.

ondaeclothing@aol.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at: